Shipping, Delivery & Returns Details

Shipping & Delivery

We offer convenient delivery options to get your jewelry to you safely:

  • Courier Delivery: We use The Courier Guy for reliable nationwide shipping
  • Collection: You can collect your parcel directly from us
  • Free Shipping: Orders over R500 qualify for free shipping

Returns & Refunds

Length Adjustments: We are not responsible for necklace or bracelet length after purchase. Please contact christinetom@20gmail.com for any length adjustments before placing your order.

No Refunds: All sales are final. We do not offer refunds once a purchase is complete.

Damaged or Defective Items: If there is anything wrong with your item, please contact us immediately at christinetom@20gmail.com so we can resolve the matter.